Showing posts with label Business banking. Show all posts
Showing posts with label Business banking. Show all posts

Monday, 15 July 2013

HSBC Work Placement 1/7/13 - 12/7/13

In the first two weeks of July I took part in the HSBC Work Experience Programme. 


I previously did a blog post on how I got onto the programme so if you haven't read it already here is the link: http://madetoaspirehigher.blogspot.co.uk/2013/04/hsbc-work-experience-placement-offer.html
Initially, my work placement was only meant to last one week but I managed to get it extended to two which was actually very beneficial.

On my first day I didn't do much but that was expected as I needed to settle in. I spent the majority of my time at the back office of the branch where the senior clerks sit. I will not lie there was a lot of filing to do but I guess that it's part of the job and that is part of the role of the senior clerks when dealing with paperwork.
I was also given a work experience booklet which included the history of HSBC and some information to help me learn more about the bank. 

I was also assigned a small project to interview one of the employees about their role etc. I have not completed that yet because the branch was quite busy during the two weeks I was there, but I will go back just to complete that as it is a part of the programme.

Over the two weeks I had set responsibilities given to me to do at the beginning and end of the day. I liked that because it meant that when I arrived in the morning I wouldn't have to wait on someone to tell me what to do, I could just go in and do my tasks. Every morning there would be a little meeting where the managers discuss the targets for the staff, how well they are doing as a bank and any praise they received from customers. On Tuesdays there would be a longer meeting of 45 minutes. This is where new campaigns would be discussed and any issues would be raised.